Mobile App

Quickstart

The Eyrene mobile application is used to visit points of sale, take photos of the product display and collect the result of the visit. Before you start visits in-app visits, learn more about Setup and Maintain Image Recognition.

1. Install App

If your smartphone or tablet meets the specifications, download Eyrene from the link below or search for it in the app store.

Find an app in the storeā€‹ļ»æ

  1. Go to the app store:
  2. Type Eyrene in the search field and open the app in the list.
  3. Install Eyrene.

Now launch Eyrene log in to the system.

2. Login

To start working with the application, log in with a PIN code, or email and password. The credentials can be obtained from either your manager, or the Eyrene Project Coordinator in your organization.

Note

Before the authorization, make sure that your device is connected to the Internet. You will need a working connection to log in.

  1. Open the app on your device.
  2. Enter your PIN. If necessary, enter your email address and password and click on Ā«LoginĀ».
  3. If the credentials entered incorrectly, the system will inform you about it. In this case, please check them and try again.

If this is your first time in the system, Eyrene will offer toĀ registerĀ your profile.

Registering a profile

  1. Fill in the form fields. Confirm data with your manager, or with Eyrene project coordinator in your organization.
  2. Click āœ”.

Note

Depending on the project settings, there may be also some additional fields in the registration window.

The profile has been added successfully, you canĀ editĀ it at any time.

Now you can select a store andĀ start a visit.

3. Start a visit

To start your visit, select the store you are auditing.

  1. Click on the Stores tab.
  2. Find and open a point of saleĀ card. This can be done usingĀ filters,Ā search fieldĀ orĀ map.
  3. In the store window, click Start Visit.

The visit has begun, now you canĀ do the tasks.

4. Complete tasks

During theĀ visitĀ the app will prompt you to complete tasks: take a photo of goods, or fill out a questionnaire. The tasks in the visit are divided into groups, and can be either mandatory or optional.

  1. Open the Tasks tab.
  2. Expand the detailed list next to the task group, and select a task
  3. Complete the task goals and view theĀ results.
  4. ClickĀ ā† to return to the visit tasks list. A completed task is marked with a āœ” icon.
  5. Complete the remaining tasks.

When you complete all tasks,Ā check the resultsĀ of the tasks and visit.

5. Check results

In the application, you can view both the results of the task and the overall results of theĀ visit. Preliminary results will begin to arrive immediately after completing the first task.

To update the results, your device must be connected to the Internet.

Note

The results of the visit, as well as task results, are both updated in real time. When you take a new photo or answer a questionnaire, the results may change. To update the information, click Refresh.

5.1. Task results

  1. Open the completed task.
  2. Click the Results tab and expand the details.
  3. Review the results, make sure they are correct. If not, correct the situation and re-take the photo.
  4. Check the result again.
  5. Go to the next task.

After checking the results for all tasks, check the result of the visit.

5.2. Visit results

  1. In the list of visit tasks, go to the Results tab and expand the details.
  2. Review the results, make sure they are correct. If not, correct the situation and re-take the photo.
  3. Check the result again.

After checking all the results, end the visit.

Attention

Make sure that all the data and results within the tasks are correct. A completed visitĀ cannotĀ be edited.

6. End visit

After completing all theĀ tasksĀ and check theĀ tasksĀ andĀ visitĀ results, please end the visit. The application will not let you end the visit in case the compulsoryĀ tasksĀ havenā€™t been completed.

  1. In the visit window, сlick the 3 dots in the top right corner.
  2. Select End Visit.Ā 

The visit will go to the History tab in the main app window, and will be available forĀ viewingĀ andĀ delete.